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Shipping Information

Delivery within Germany

Germany € 3,90
The delivery rate within Germany amounts to 3.90 € no matter how many items are contained in your order. The delivery rate for bicycles is 9,90 €. We deliver every day via DHL or UPS. You are able to choose your delivery method during the checkout process. There is no minimum purchase required. The standard delivery time is 2-3 working days for normal parcels. C.o.d. consignments take 2-4 working days.

Tatsächliche Versandkosten vor der Bestellung anzeigen.

Die tatsächlich anfallenden Versandkosten können Sie ganz einfach vor einer Bestellung ermitteln.
Schritt 1:
Bitte legen Sie alle Wunschartikel in der entsprechenden Menge den Warenkorb.
Schritt 2:
Klicken Sie auf das Warenkorbsymbol in der rechten, oberen Ecke auf der Seite.
Schritt 3:
Durch einen Klick auf den Button "ZUR KASSE GEHEN", gelangen Sie zum Checkout.

Hinweis:Sie haben dann noch keine Bestellung getätigt.
Schritt 4:
Die Versandkosten variieren je nach Zielland und Versanddienstleister. Im Checkout wählen Sie bitte das Zielland aus, in das die Bestellung verschickt werden soll.
In diesem Beispiel wurde Deutschland ausgewählt.
Schritt 5:
Die Kosten für den Versand mit den jeweiligen Versanddienstleistern wird Ihnen nun in der Mitte der Seite angezeigt. In diesem Beispiel die Versandpreise innerhalb der BRD. Bitte beachten Sie, dass evtl. Gebühren für den Versand per Nachnahme noch nicht enthalten sind.

Hinweis:
Sie senden eine Bestellung erst ab, wenn Sie auf den Button "JETZT KAUFEN" klicken.

We can dispatch items to virtually any country outside the European Union. World-wide deliveries are made via DHL. It may happen in isolated cases that our shop system does not state delivery rates for your country. We will instantly inform you on all costs accruing for your delivery. Of course, you can also ask for the accruing delivery rates before placing an order. There is no minimum purchase required.


Delivery periods

Unless any other period is specified in the item description, the product is delivered in Germany within 1 - 2 days, in case of foreign deliveries, within 3 - 5 days after the order confirmation (in case an advance payment has been agreed upon, after the payment authorisation).
Please note that deliveries are not made on Sundays and other holidays.


Terms of payment

In case of deliveries within Germany, you have the following payment options:

-  Prepayment via transfer
Cash on delivery (plus COD charges 5 €)
Payment via credit card
Payment via PayPal
Payment via Sofortüberweisung [immediate transfer]

In case of deliveries to a foreign country, you have the following payment options:

-  Prepayment via transfer
Cash on delivery (plus COD charges 5 €)
Payment via credit card
-  Payment via PayPal
Payment via Sofortüberweisung [immediate transfer]


Further details on payment

 

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

Our bank account:

United Online Stores GmbH

IBAN: DE36600501010004326869
BIC: SOLADEST



Tax information

Deliveries outside the European Union are exempt from the German VAT. Once you have opened a customer account with your address, the item prices will be shown without VAT. Please note that additional customs duties, taxes or service fees may arise (in particular if goods are delivered outside the European Union). Please contact your local tax authority for detailed information.

Information for customers from Switzerland Schweiz Versand:

You don’t have to pay the German VAT amounting to 19 % if you enter a Swiss shipping address. All prices are quoted without German VAT once you have entered a Swiss shipping address. Please note, however, that you will have to pay the usual delivery and customs fees upon receipt of your shipment.

You would like us to send your order to a German shipping address because you want to export it to Switzerland at a later date and have a VAT refund? No problem at all. Simply enter a German shipping address and pay the German VAT. Send us a proof of exportation (e.g. original invoice duly stamped by the customs authorities) and we will refund the VAT immediately (e.g. via bank transfer or PayPal). Don’t hesitate to contact us, if you need an export form.

Any questions about the delivery?